There are no hidden surprises with Blacklane. Your affordable, all-inclusive rate covers all taxes, tolls, fees, and gratuities.
Make changes to rides or cancel for free up until 1 hour before one-way transfers and 24 hours before hourly bookings.
Complimentary wait time
Take your time and relax as all pickups include complimentary wait time — 60 minutes at airports, 15 minutes everywhere else. For airport pickups, chauffeurs use flight tracking to ensure they are there when you arrive.
Expect a consistent and reliable service in more than 60 countries, 300 cities, and at over 500 airports around the world.
Peace of mind
On the day of your ride, you’ll receive email and SMS updates with the name and contact details of your chauffeur, so you always know who’s behind the wheel.
Trusted professional chauffeurs
Ride with our fully licensed and insured professional chauffeurs for the first and last miles of your journey. Our top-of-line fleet includes Business Class, Business Van, and First Class.
Joana Leite - Styletraces.com
"When I landed in Paris Airport I already had a message on my phone telling me that my chauffeur had already arrived and, when I crossed the arrival's gates the chauffeur was there, ready to pick me up and drive me to my destination!"
Sue Kim - Carnet de Voyage
"I am often travelling in Europe and require airport transfers and I found Blacklane's service to be extremely convenient in that I was able to book a fixed time to be picked up in advance. A comprehensive and comfortable service that I would highly recommend."
Examples around the world
- Airport Berlin Tegel (TXL)
- Empire State Building
- John F. Kennedy International Airport New York (JFK)
- Gatwick airport London (LGW)
- London St Pancras Train Station
How to earn KrisFlyer miles with Blacklane
- Create Blacklane Account.
- Add your KrisFlyer membership number to your Profile under the Rewards Programs section. You can update your preferred rewards program number at any time. Not yet a member of KrisFlyer? Join now for free.
- To earn KrisFlyer miles, simply book a Blacklane ride via our website or iOS and Android apps.
Note: Creating a Blacklane account and booking a ride cannot be done over the phone with Blacklane’s Customer Care team.
Promotion Terms and Conditions
- KrisFlyer is Singapore Airlines Group’s frequent-flyer programme. KrisFlyer members can earn miles when they travel on Singapore Airlines, SilkAir and selected air and non-air partners.
- KrisFlyer Miles are only applicable for rides booked on www.blacklane.com or Blacklane iOS and Android apps.
- From 1 April to 31 May 2018, earn 3X KrisFlyer Miles when you book your Blacklane rides in over 300 cities worldwide. During the promotion period, KrisFlyer members will earn 6 miles for every 1 USD/EUR/GBP spent on a Blacklane ride.
- In addition to the extra miles, the first 100 KrisFlyer members who book and enjoy a completed ride with Blacklane for the first time, will also receive an additional free ride worth USD/EUR/GBP 50.
- PPS Club members who are also first-time Blacklane customers will enjoy an additional 1000 KrisFlyer miles upon booking from 1 April to 31 May 2018 and completing their first Blacklane ride by 31 December 2018.
- The number of KrisFlyer Miles earned by the eligible KrisFlyer member and awarded by Blacklane shall be calculated on the nominal value of the currency that Blacklane charged for the relevant ride. Blacklane charges GBP in the United Kingdom, EUR in Europe, and USD in the rest of the world.
- The passenger’s name must match the name on the KrisFlyer membership profile.
- KrisFlyer Miles will be credited within 6 to 8 weeks when qualified rides are completed and fully paid.
- Bookings must be made at least 1 hour ahead of the desired pickup time.
- Your card will not be charged until after your ride.
- For one-way transfers, cancellation and amendments are free up to 1 hour before the scheduled pickup time. After this time, the full amount will be charged.
- Hourly bookings need to be cancelled or amended at least 24 hours before the scheduled pickup time, otherwise the full amount will be charged.
- You cannot earn Miles for cancelled bookings, regardless of the cancellation fee.
- Miles can only be earned for completed rides.
- KrisFlyer Miles promotions cannot be combined with other offers.
- No Miles will be credited if a voucher has been used to purchase the trip.
- Miles can only be credited if the KrisFlyer or PPS Club membership number is provided to Blacklane during the booking process before the ride takes place.
- You are eligible to receive a free ride worth USD/EUR/GBP 50 if you are among the first 100 KrisFlyer members who book their first Blacklane ride between 01 April 2018 to 31 May 2018. The date of the ride can be extended beyond 31 May 2018. The voucher for such free ride will only be issued after your first ride has been complete.
- If you are one of the first 100, you will only know after the completion of your booked ride. Upon completion of your first ride, you will receive an unique voucher from Blacklane worth USD/EUR/GBP 50, which can be applied to your next Blacklane ride.
- The USD/EUR/GBP50 amount of the voucher is neither transferable nor exchangeable for cash, credits, or otherwise, either partially or wholly.
- Blacklane has the right to end this promotion at any time at its sole discretion.
- Blacklane has the right to amend this terms and conditions any time at its owns sole discretion.
- Rides that were booked and taken prior to 01 April 2018 are not eligible for 3X miles credit.
- All rides eligible for 3X miles credit have to be completed between 01 April 2018 to 31 December 2018.
- First-time bookings by PPS Club members must be made within the promotion period from 1 April to 31 May 2018 to be eligible for earning the additional 1000 KrisFlyer miles. All first-time rides booked by PPS Club members must be completed by 31 December 2018 to qualify for the additional 100 KrisFlyer miles.
- Missing mileage claims must be made with KrisFlyer within 6 months of the conclusion of each qualifying ride. To claim missing KrisFlyer Miles, you will need to provide the passenger’s name, KrisFlyer membership number, and Blacklane booking number.
- Our terms and conditions apply in their then-current version available at https://www.blacklane.com/en/terms
- KrisFlyer terms and conditions apply (https://www.singaporeair.com/en_UK/terms-conditions/)
- By taking part in this promotion, you agree to be bound by these Terms and Conditions and the decisions of Blacklane and KrisFlyer in relation to and in connection to this promotion. All decisions are final and binding in all respects and not subject to legal recourse.