There are no hidden surprises with Blacklane. Your affordable, all-inclusive rate covers all taxes, tolls, fees, and gratuities.
Make changes to rides or cancel for free up until 1 hour before one-way transfers and 24 hours before hourly bookings.
Complimentary wait time
Take your time and relax as all pickups include complimentary wait time — 60 minutes at airports, 15 minutes everywhere else. For airport pickups, chauffeurs use flight tracking to ensure they are there when you arrive.
Expect a consistent and reliable service in more than 60 countries, 300 cities, and at over 500 airports around the world.
Peace of mind
On the day of your ride, you’ll receive email and SMS updates with the name and contact details of your chauffeur, so you always know who’s behind the wheel.
Trusted professional chauffeurs
Ride with our fully licensed and insured professional chauffeurs for the first and last miles of your journey. Our top-of-line fleet includes Business Class, Business Van, and First Class.
Joana Leite - Styletraces.com
"When I landed in Paris Airport I already had a message on my phone telling me that my chauffeur had already arrived and, when I crossed the arrival's gates the chauffeur was there, ready to pick me up and drive me to my destination!"
Sue Kim - Carnet de Voyage
"I am often travelling in Europe and require airport transfers and I found Blacklane's service to be extremely convenient in that I was able to book a fixed time to be picked up in advance. A comprehensive and comfortable service that I would highly recommend."
Examples around the world
- Berlin Tegel Airport
- Empire State Building
- John F. Kennedy International Airport
- Gatwick airport London (LGW)
- London St Pancras Train Station
How to earn Krisflyer miles with Blacklane
- Create your Blacklane account.
- Add your Krisflyer membership number to your profile under the “Rewards programs” section. You can update your number at any time. Not a member? Join now for free.
- Book a Blacklane ride via our website or app to earn. It may take 8-10 weeks for your rewards to be added to your account.
Note: Creating a Blacklane account and booking a ride cannot be done over the phone with Blacklane’s Customer Care team.
Promotion Terms and Conditions
- KrisFlyer is Singapore Airlines Group’s frequent-flyer programme. KrisFlyer members can earn miles when they travel on Singapore Airlines, SilkAir and selected air and non-air partners.
- KrisFlyer Miles are only applicable for rides booked on www.blacklane.com or Blacklane iOS and Android apps.
- The number of KrisFlyer Miles earned by the eligible KrisFlyer member and awarded by Blacklane shall be calculated on the nominal value of the currency that Blacklane charged for the relevant ride. Blacklane charges GBP in the United Kingdom, EUR in Europe (except Sweden which is charged in SEK), and USD in the rest of the world.
- The passenger’s name must match the name on the KrisFlyer membership profile.
- KrisFlyer Miles will be credited within 6 to 8 weeks when qualified rides are completed and fully paid.
- Bookings must be made at least 1 hour ahead of the desired pickup time.
- Your card will not be charged until after your ride.
- For one-way transfers, cancellation and amendments are free up to 1 hour before the scheduled pickup time. After this time, the full amount will be charged.
- Hourly bookings need to be cancelled or amended at least 24 hours before the scheduled pickup time, otherwise the full amount will be charged.
- You cannot earn Miles for cancelled bookings, regardless of the cancellation fee.
- Miles can only be earned for completed rides.
- KrisFlyer Miles promotions cannot be combined with other offers.
- No Miles will be credited if a voucher has been used to purchase the trip.
- Miles can only be credited if the KrisFlyer or PPS Club membership number is provided to Blacklane during the booking process before the ride takes place.
- Blacklane has the right to amend this terms and conditions any time at its owns sole discretion.
- Missing mileage claims must be made with KrisFlyer within 6 months of the conclusion of each qualifying ride. To claim missing KrisFlyer Miles, you will need to provide the passenger’s name, KrisFlyer membership number, and Blacklane booking number.
- Our terms and conditions apply in their then-current version available at https://www.blacklane.com/en/terms
- KrisFlyer terms and conditions apply (https://www.singaporeair.com/en_UK/terms-conditions/)
- By taking part in this promotion, you agree to be bound by these Terms and Conditions and the decisions of Blacklane and KrisFlyer in relation to and in connection to this promotion. All decisions are final and binding in all respects and not subject to legal recourse.