There are no hidden surprises with Blacklane. Your affordable, all-inclusive rate covers all taxes, tolls, fees, and gratuities.
Complimentary wait time
Take your time and relax as all pickups include complimentary wait time — 60 minutes at airports, 15 minutes everywhere else. For airport pickups, chauffeurs use flight tracking to ensure they are there when you arrive.
Make changes to rides or cancel for free up until 1 hour before one-way transfers and 24 hours before hourly bookings.
Expect a consistent and reliable service in more than 60 countries, 300 cities, and at over 500 airports around the world.
Peace of mind
On the day of your ride, you’ll receive email and SMS updates with the name and contact details of your chauffeur, so you always know who’s behind the wheel.
Trusted professional chauffeurs
Ride with our fully licensed and insured professional chauffeurs for the first and last miles of your journey. Our top-of-line fleet includes Business Class, Business Van, and First Class.
Joana Leite - Styletraces.com
"When I landed in Paris Airport I already had a message on my phone telling me that my chauffeur had already arrived and, when I crossed the arrival's gates the chauffeur was there, ready to pick me up and drive me to my destination!"
Sue Kim - Carnet de Voyage
"I am often travelling in Europe and require airport transfers and I found Blacklane's service to be extremely convenient in that I was able to book a fixed time to be picked up in advance. A comprehensive and comfortable service that I would highly recommend."
Examples around the world
- Subang Airport (SZB)
- Mandarin Oriental
- Grand Millennium Beijing
- Beijing West Railway Station
- Marina Bay Cruise Ctr Singapore
- Hotel Marina Bay Sands
Enrich is the Frequent Flyer program of Malaysia Airlines bringing you a world of privileges and lifestyle rewards. Easily earn 2 Enrich Miles for every €/$/£ spent on Blacklane rides.
How to earn Enrich Miles with Blacklane
- Create a Blacklane account on our website or in our mobile app.
- Add your Enrich membership number in the Rewards Programs section in your Profile, or while booking a ride. Not yet a member of Enrich?Join now for free.
- Book a ride to start earning Enrich Miles!
Please note: To keep your information secure, bookings cannot be done over the phone.
Terms and Conditions
- Enrich is the Frequent Flyer programme of Malaysia airlines
- Enrich Miles are only applicable for rides booked on www.blacklane.com or Blacklane iOS and Android apps.
- Enrich members earn 2 Enrich Miles for every €/$/£ spent on Blacklane rides during the promotion period. The number of Enrich Miles earned by the eligible Enrich member and awarded by Blacklane shall be calculated on the nominal value of the currency that Blacklane charged for the relevant ride. Blacklane charges GBP in the United Kingdom, EUR in Europe, and USD in the rest of the world.
- The passenger’s name must match the name on the Enrich membership profile.
- Enrich Miles will be credited within 6 to 8 weeks when qualified rides are completed and fully paid.
- Bookings must be made at least 1 hour ahead of the desired pickup time.
- Your card will not be charged until after your ride.
- For one-way transfers, cancellation and amendments are free up to 1 hour before the scheduled pickup time. After this time, the full amount will be charged.
- Hourly bookings need to be cancelled or amended at least 24 hours before the scheduled pickup time, otherwise the full amount will be charged.
- You cannot earn miles for cancelled bookings, regardless of the cancellation fee.
- Miles can only be earned for completed rides.
- Enrich Miles promotions cannot be combined with other offers.
- No miles will be credited if a voucher has been used to purchase the trip.
- Miles can only be credited if the Enrich membership number is provided to Blacklane during the booking process before the ride takes place.
- Missing mileage claims must be made with Enrich within 90 days of the conclusion of each qualifying ride. To claim missing Enrich Miles, you will need to provide the passenger’s name, Enrich membership number, and Blacklane booking number.
- Rides that were booked and taken prior to 1 December 2017 are not eligible for regular miles credits.
- Blacklane has the right to end this promotion at any time at its sole discretion.
- Blacklane has the right to amend this terms and conditions at its sole discretion.
- Our terms and conditions apply in their then-current version available at https://www.blacklane.com/en/terms
- Enrich terms and conditions apply (https://www.malaysiaairlines.com/my/en/enrich/about-enrich/terms-conditions.html)
- By taking part in this promotion, you agree to be bound by these Terms and Conditions and the decisions of Blacklane and Enrich in relation to and in connection to this promotion. All decisions are final and binding in all respects and not subject to legal recourse.