Blacklane Partner Terms and Conditions

These Blacklane Partner Terms and Conditions (“Partner T&Cs”)constitute a legally binding agreement between you being an independent professional Service provider (“Partner” or “You”) and Blacklane GmbH, with its registered office at Feurigstraße 59, 10827 Berlin and in case You are an US based Partner additionally its subsidiary, Blacklane North America Inc, with the registered office at 111 Town Square Place, Suite 1203, Jersey City, NJ 07130, United States(collectively, “Blacklane”).
Blacklane operates a global online platform and applications (“Apps”) for mobile devices to arrange for professional driver services (“Services”) for its customers and/or passengers (“End Customers”). Blacklane itself does not, directly or through third parties, provide any Service to End Customers. Instead, Blacklane’s service (and thus Blacklane’s responsibility) is limited to the arranging of the Services, which are provided to End Customers directly by Partners selected by Blacklane.
To the extent (but only to the extent) the Framework Cooperation and Transportation Services Agreement (“FCTSA”) You have entered into with Blacklane regarding the Services conflicts with these Partner T&Cs, these Partner T&Cs will prevail with respect to any disputes arising from Your provision of Services. Any ambiguity, conflict or inconsistency between the documents governing provision of Services shall be resolved according to the following order of precedence: these Partner T&Cs, FCTSA, Blacklane Standard Terms and Conditions.

  1. Contractual Relationship; Modification
  2. Cancellations; No Shows without cancellation
  3. Other Provisions

1. Contractual Relationship; Modification

1.1

By providing the Services and after having entered into the FCTSA incorporating these Partner T&Cs by reference in Section 2.2 of the FCTSA (collectively, “Partner Terms”), You confirmed Your agreement to be bound by the terms contained in these legal documents. Partner T&Cs expressly govern the provision of the Services in all Business Districts that Blacklane operates in.

1.2

Blacklane reserves the right to modify these Partner T&Cs or its policies relating to the Services at any time, effective upon posting of an updated version of Partner T&Cs through the Services or Blacklane’s website. You should regularly review these Partner T&Cs, as Your continued performance of the Services after any such changes constitutes Your agreement to such changes.

2. Cancellations; No Shows without cancellation

2.1

In accordance with Section 2.3 of the FCTSA, in case End Customer declares its desire to cancel the requested Service, this constitutes a cancellation of the Transportation Contract (Section 2 FCTSA) by Blacklane. Shall such cancellation occur within one (1) hour before the scheduled pick-up time, Partner shall be entitled to receipt of the cancellation fee equal to the cancellation fee charged from the End Customer by Blacklane.

2.2

In accordance with Section 2.3 of the FCTSA, shall there occur a situation of the no-show of the End Customer without cancellation, the following rule regarding Partner’s reimbursement shall apply:

  • shall Partner leave the pick-up location at sixty minutes (60') mark (included wait time for airport pickup) or thirty minutes (30’) mark (included wait time for non-airport pickup), it shall be entitled to receive a 40% of the quoted fee);

  • shall Partner leave the airport pick-up location at eighty minutes (80') mark or non-airport pickup location at fifty minutes (50’) mark, it shall be entitled to receive a 60% of the quoted fee;

  • shall Partner leave the airport pick-up location at hundred minutes (100') mark (included wait time for airport pickup plus additional fourty (40) minutes) or non-airport pick-up location at seventy minutes (70') mark (included wait time for non-pickup plus additional fourty (40) minutes), it shall be entitled to receive a 70% of the quoted fee;

  • shall Partner leave the airport pick-up location at one hundred twenty (120') mark (included wait time for airport pickup plus additional sixty(60) minutes) or non-airport pick-up location at ninety (90') mark (included wait time for non-airport pickup plus additional sixty (60) minutes), it shall be entitled to receive a 80% of the quoted fee;

  • shall Partner leave the airport pick-up location at one hundred fifty (150') mark (included wait time for airport pickup plus additional ninety (90) minutes) or non-airport pick-up location at one hundred twenty (120') mark (included wait time for non-airport pickup plus additional ninety (90) minutes), it shall be entitled to receive a 100% of the quoted fee;

  • shallPartner stay at the pick-up location and complete the Service with the End Customer, it shall be entitled to receive 100% of the quoted fee and any such additional waiting time in full.

3. Other Provisions

It is the User’s responsibility to ensure that all information that they, or someone else on their behalf, have provided to Blacklane is complete and accurate.
Registration using automated methods is prohibited.

3.1 Choice of Law. Choice of Forum.

In case You are an US based Partner: These Partner T&Cs shall be subject to, construed and interpreted under the laws of the US-State That the service is performed in without regard to its conflicts of laws provisions. The parties agree that the exclusive venue for any action relating to these Partner T&Cs shall be in a court of competent jurisdiction in the US-State That the service is performed in.
In case You are not an US based Partner: Section 20.4 of the FCTSA fully applies.

3.2 Notice.

Blacklane may give notice by means of a general notice on or through the App, electronic mail to the email address associated with Your account, telephone or text message to any phone number provided in connection with your account, or by written communication sent by first class mail or pre-paid post to any address connected with your account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or at the time of sending (if sent by email, telephone, or on or through the Services).

Notwithstanding the foregoing, notice of any modifications to these Partner T&Cs shall be effective upon posting an updated version of these Partner T&Cs on Blacklane’s website or through the App.

3.3 General.

If any provision of these Partner T&Cs is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Blacklane's failure to enforce any right or provision in these Partner T&Cs shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Blacklane in writing.

3.4 Entire Agreement.

These Partner T&Cs and the policies or terms of the FCTSA referenced and incorporated into these Partner T&Cs constitute the entire agreement and understanding between the parties concerning the subject matter hereof, notwithstanding any different or additional terms that may be contained in the form of Transportation Contract or other document used by the parties to place orders or otherwise effect transactions hereunder.

Blacklane Partner Terms and Conditions v.1.0, effective June 1, 2023.