Our Service

Every day, Blacklane connects thousands of passengers with a vast network of licensed and insured professional drivers. We offer the most reliable global professional driver service at the most competitive rates in 50 countries. Our all-inclusive rates are guaranteed at the moment of booking and cover all taxes, fees, tolls, and gratuities. Blacklane’s five-star service combines 24/7 customer care with real-time service control for tens of thousands of top-of-the-line vehicles. Passengers can schedule a ride in seconds via Blacklane’s website or apps.

OUR STORY

Blacklane was founded by Jens Wohltorf and Frank Steuer in 2011. As frequent travelers, they saw a need for a single global professional driver service. Their vision was a smarter way to book and manage rides — something affordable, reliable, and efficient. Blacklane has grown from a two-man operation in Berlin to an international team of over 200 people with a satellite office in Singapore. We connect travelers to professional drivers in more than 250 cities in 50 countries across the globe and have established partnerships with titans in the travel industry such as Amadeus, Expedia, Hertz, and Finnair. This means that professional drivers can be reserved as easily as flights and hotels on consumer and corporate travel websites.

MEET THE TEAM

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Frank Steuer

Co-Founder & CTO

Prior to founding Blacklane, Frank Steuer was Managing Director at SemperLink GmbH, and before this, he founded Firstfon Ltd., a telephony platform startup offering international mobile calls at reduced rates. Before that, he managed the Network & Mobility Competence Center in the Distributed Artificial Intelligence Laboratory of The Technical University of Berlin. Frank received a diploma in mechanical engineering and a Master of Science in communication and media engineering from the Offenburg University of Applied Sciences. His master's degree included studies at Portland State University, Oregon State University, and the University of Helsinki.

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Jens Wohltorf

Co-Founder & CEO

Before founding Blacklane, Dr. Jens Wohltorf worked as Principal for Boston Consulting Group. Jens studied industrial engineering at The Technical University of Berlin, with research residencies at the University of California, Berkeley and MIT, where he studied urban traffic patterns. In 2005, he completed his Doctorate in Telecommunications at the Distributed Artificial Intelligence Laboratory at The Technical University of Berlin.

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Sascha Meskendahl

CRO

Dr. Sascha Meskendahl oversees the company's entire growth from marketing and sales, to partnerships. Sascha previously led Blacklane’s Strategy, Planning and Analytics team, before leaving to found a real estate startup, then returning as CRO in April 2016. Before Blacklane, Sascha worked for nine years at Boston Consulting Group as a project leader with a focus on strategy and operations. He holds a PhD in Engineering in project portfolio management from the Technical University of Berlin, where he worked as a researcher. There, he led the largest European study on project portfolio management, comprised of over 250 companies.

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Björn Schmidt

CFO

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Adam Homfray

Director of Customer Care & Operations

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Adam Parken

Director of Communications and Public Relations

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Brenden Mielke

Director of Operations

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David Nam

Director of Financial Planning & Controlling

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Karina Leute

Director of Business Development

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Kolja Kutzborski

Director of Business Intelligence

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Laura Sprenger

Director of Finance

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Li-Wen Lo

Regional Director APAC

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Norbert Meinike

Director of Marketing

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Robert Schimang

Director of Talent Management

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Sören Erdmann

Director of Legal

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Thomas Bradford

Director of Engineering