Legal notice

Blacklane GmbH
Feurigstrasse 59
10827 Berlin

Phone: +49 (0)30 202363180
Fax: +49 (0)30 202363189

Managing Directors: Dr. Jens Wohltorf, Dr. Sascha Meskendahl Registered at: Amtsgericht Berlin (Charlottenburg), HRB 136941 B
USt-IdNr.: DE281637869

Online dispute resolution in accordance with Art. 14 (1) ODR-Regulation: The European Commission provides a platform for online dispute resolution (OS) which is accessible at

Zero Tolerance Policy

Blacklane strictly adheres to the regulations as codified by the California Public Utilities Commission and as such, has a zero-tolerance drug and alcohol policy for all chauffeurs using the Blacklane platform to provide service. If you suspect a chauffeur is under the influence of drugs or alcohol, please ask to end the trip immediately, then call 911 or your local non-emergency assistance line. Please also report any violations of this policy to Blacklane ( as well as the California Public Utilities Commission's Passenger section (1-800-894-9444 and If you want to contact our 24/7 customer care hotline: US +1 415 230 0824

Blacklane provides transportation based solely upon chauffeur availability, without regard to geographic departure point or destination and without regard to race, color, national origin, religious belief or affiliation, sex, sexual orientation, gender identity, marital status, disability, age, or any other characteristic protected under applicable federal or state law.