Legal notice

Blacklane GmbH
Feurigstrasse 59
10827 Berlin
Germany

Phone: +49 (0)30 202363180
Fax: +49 (0)30 202363189
E-Mail: info@blacklane.com

Managing Directors: Dr. Jens Wohltorf, Frank Steuer, Dr. Sascha Meskendahl
Registered at: Amtsgericht Berlin (Charlottenburg), HRB 136941 B
USt-IdNr.: DE281637869

Online dispute resolution in accordance with Art. 14 (1) ODR-Regulation: The European Commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/

Zero Tolerance Policy

Blacklane strictly adheres to the regulations as codified by the California Public Utilities Commission and as such, has a zero-tolerance drug and alcohol policy for all chauffeurs using the Blacklane platform to provide service. If you suspect a chauffeur is under the influence of drugs or alcohol, please ask to end the trip immediately, then call 911 or your local non-emergency assistance line. Please also report any violations of this policy to Blacklane (service@blacklane.com) as well as the California Public Utilities Commission’s Passenger Section (1-800-894-9444 and ciu_intake@cpuc.ca.gov).