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Our New Health & Safety Standards

We have increased safety measures and adapted services. Find out more here.

Accessibility statement

We’re committed to making our services accessible for everyone, and are constantly working to improve the experience of our users with any levels of impairment and ability.

We strive to meet all the Web Content Accessibility Guidelines 2.0. Our online booking process is optimized for those navigating without the use of a mouse, all main imagery has descriptive alt text in all the languages we offer service in, and there are more improvements to come.

Have any feedback or suggestions related to accessibility? We are always looking to improve the most relevant touchpoints for our users, so please email us at accessibility@blacklane.com.

Visit our FAQs for our policy on accommodating travelers’ special needs.