A Shared Vision

06. July 2017 Business Travel Executive

Travel buyers must consider price, cost certainty, convenience, reliability, customer service, duty of care and other factors to determine what is best for their oranizations, according to [Blacklane CEO and Co-founder Jens] Wohltorf.

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Rethinking airport transfers could drive revenue and loyalty

28. June 2017 EyeforTravel

Airlines want to acquire and retain direct customers. Ground transportation helps but, in our view, only one scenario transforms customer retention and brand positioning.

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Booking door-to-door is the next opportunity for airlines

15. June 2017 Tnooz

After all, we are door-to-door travelers, not terminal-to-terminal flyers. Ground transportation is inherent in the travel chain, yet it also remains a gap facing airline customers with each trip booked. It is not a matter of if airlines will close this gap, but when they will provide a seamless end-to-end travel experience.

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Finnair claims ground transport revolution with PNR-integrated web bookings

14. June 2017 Tnooz

Specifically and most importantly, such an integration illustrates that airlines are beginning to look at travel beyond what their core service offers – airport-to-airport – to a wider, “travel” business covering door-to-door.

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Duty of Care Matters More Than Price for Buyers of Chauffeured Car Services

14. June 2017 Business Travel News

As traditional chauffeured suppliers and ride-hailing apps battle to coexist, travel buyers prioritize service and safety over price in dealings with their chauffeured car suppliers.

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