Blacklane to Offer Seamless Airport Experience

13. October 2017 The Art of Business Travel

Blacklane will make business travel even easier after its purchase of global airport concierge booking service Solve. The company offers everything from curbside and air-side passenger meet and greet, fast-track security, and expedited customs and immigration through to connecting flight assistance and lounge access.

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Blacklane buys airport services startup, connects the dots

13. October 2017 Tnooz

Co-founder and CEO Jens Wohltorf also told tnooz that Solve’s aggregation approach to the airport concierge services industry mirrored Blacklane’s entry into professional driver segment.

“Solve identified a fragmented market and developed a platform to bring together suppliers, similar to what we are doing. We can give airport concierge services an established brand and global scalability.”

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A Shared Vision

06. July 2017 Business Travel Executive

Travel buyers must consider price, cost certainty, convenience, reliability, customer service, duty of care and other factors to determine what is best for their oranizations, according to [Blacklane CEO and Co-founder Jens] Wohltorf.

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Rethinking airport transfers could drive revenue and loyalty

28. June 2017 EyeforTravel

Airlines want to acquire and retain direct customers. Ground transportation helps but, in our view, only one scenario transforms customer retention and brand positioning.

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Booking door-to-door is the next opportunity for airlines

15. June 2017 Tnooz

After all, we are door-to-door travelers, not terminal-to-terminal flyers. Ground transportation is inherent in the travel chain, yet it also remains a gap facing airline customers with each trip booked. It is not a matter of if airlines will close this gap, but when they will provide a seamless end-to-end travel experience.

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