Global health and safety standards

A chauffeur in the driver seat with hands on the wheel and a protective face mask.

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Safe and secure travel

Travel confidently knowing your safety is our #1 priority. Rigorous health and cleaning standards round out a best-in-class service.

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Private travel solutions

Discover your one-stop travel shop: long distance rides, one way or return, by the hour, airport transfers, special deliveries.

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Door-to-door journeys

For longer journeys, skip waiting around and avoid the crowds with a private, discreet ride that offers a safe and efficient door-to-door service.

Chauffeur health and safety standards

Your safety is our crew’s biggest priority. Before your journey even begins, your chauffeur completely disinfects the vehicle and places free hand sanitizer in the back seat. Chauffeurs must wear masks at all times and will provide one for each guest. You will be greeted with a slight bow instead of a handshake, and chauffeurs will offer to assist with luggage and sanitize handles after handling.

Changes to your Blacklane ride

To ensure your peace of mind with every journey, we’ve made a few changes to your Blacklane service:

  • Chauffeurs greet you with a slight bow instead of a handshake.
  • Chauffeurs wear masks, and can provide you with one if needed.
  • Chauffeurs open and close the door for you, and for your safety, guests are only permitted to ride in the back seat.
  • After your ride, chauffeurs disinfects the handles of your luggage. As always, your safety is our top priority.
A chauffeur's gloved hand wipes down the interior of a car with disinfectant.
A chauffeur wearing a protective face masks gets ready to greet an approaching guest.

Stay informed

We’re here to ensure you arrive at your destination feeling healthy, happy, and ready to take on the day. To find out more about our increased health and safety standards, please check out our Frequently Asked Questions. If you have any lingering questions, you can also chat directly with our Customer Concierge Team on the FAQ page.