news
BLCC 3: Beyond the typical customer care!
You could say I was amazed: amazed that everything is so different from what I have experienced before in large corporations with a lot of structure. December 16, 2016
news
Blacklane expands into Asia-Pacific region
Blacklane is proud to announce 64 additional cities in the Asia-Pacific region as well as a new frequent flyer partner: Asia Miles!December 13, 2016
news
BLCC 2: As flexible and caring as you are
We offer 24/7 support through various channels, so we have to ensure that there is always a team in the office day and night. December 09, 2016
travel
Do you factor in enough time at airports?
Over 8 million people flew every day in 2014 according to IATA. So it’s no surprise that you will have to deal with queues at airports both when leaving and entering a country. Below are some general guidelines for how much time to plan when booking your Blacklane.December 06, 2016
news
Blacklane customer care: Finding great solutions
Tobias started working at Blacklane in 2015 as a customer happiness officer. Three years later, he shares his experiences so far.December 02, 2016
news